Privacy Policy
1. Introduction
King Wholesale Pty Ltd (ABN 90 703 368 530), trading as King Wholesale, is committed to protecting the privacy of individuals who interact with us. This Privacy Policy explains how we collect, hold, use and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
We collect personal information that is reasonably necessary for our business activities. This may include:
- Your name and the name of your business or organisation;
- Contact details, including your email address and postal address;
- Details of enquiries you submit through our website, including requests for quotations;
- Records of our correspondence and dealings with you;
- Information you voluntarily provide in relation to our professional business and consulting services.
We only collect personal information by lawful and fair means, and we do not collect sensitive information unless it is reasonably necessary and you have consented.
3. How We Collect Information
We collect personal information directly from you when you:
- Submit an enquiry or quotation request via our website;
- Send us an email;
- Engage us to provide professional business or consulting services;
- Communicate with us in the course of a business relationship.
4. Purpose of Collection and Use
We collect, hold, use and disclose personal information for purposes including:
- Responding to your enquiries and providing quotations;
- Delivering our professional business and consulting services;
- Managing our business relationship with you;
- Complying with our legal and regulatory obligations;
- Improving our website and services.
We will not use or disclose your personal information for any purpose other than the primary purpose of collection unless you have consented, or the use or disclosure is permitted by the APPs.
5. Disclosure of Personal Information
We do not sell or rent personal information. We may disclose personal information to:
- Service providers who assist us in operating our business, such as website hosting and email providers, under confidentiality obligations;
- Professional advisers, such as accountants or legal advisers, where reasonably required;
- Government bodies or regulators where required or authorised by law.
We do not disclose personal information to overseas recipients unless reasonably necessary and handled in accordance with the APPs.
6. Security of Personal Information
We take reasonable steps to protect personal information we hold from misuse, interference, unauthorised access, modification or disclosure. When personal information is no longer required for the purpose for which it was collected, and we are not legally required to retain it, we will take reasonable steps to destroy or de-identify it.
7. Access and Correction
You have a right under the APPs to request access to the personal information we hold about you, and to request correction of that information if it is inaccurate, out of date, incomplete, irrelevant or misleading. To make a request, please email us at ceo@kingwholesale.online. We will respond within a reasonable period. We may decline access in limited circumstances permitted by the Privacy Act 1988 (Cth), and if so, we will explain our reasons.
8. Website Data and Analytics
Our website may use standard web technologies to measure site performance and usage. Any data collected through these technologies is used only to improve the operation of our website and is handled in accordance with this Privacy Policy.
9. Cookies
Our website may use cookies to enhance your browsing experience. You may configure your browser to refuse cookies; however, some features of the website may not function as intended if cookies are disabled.
10. Complaints
If you believe we have breached the Australian Privacy Principles or the Privacy Act 1988 (Cth), you may lodge a complaint by emailing ceo@kingwholesale.online. We will acknowledge your complaint, investigate it and respond within a reasonable period. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available on this page. Continued use of our website following any changes constitutes acceptance of the updated policy.
12. Contact Us
For any questions about this Privacy Policy or our handling of personal information, please contact King Wholesale Pty Ltd at ceo@kingwholesale.online.